Order & Shipping Information
At Aznus, we ensure a smooth and reliable shopping experience from order placement to delivery.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is confirmed, you will receive an order confirmation via Email, SMS, or WhatsApp.
Shipping Timeline
Orders are typically delivered within 4–5 business days after dispatch.
Delivery times may vary slightly depending on your location and courier service availability.
Order Tracking
Once your order has been shipped, you will receive a tracking number.
You can use the tracking information to monitor your shipment's progress in real time.
Shipping Coverage
Aznus ships across India.
We strive to deliver to all serviceable pin codes through our trusted courier partners.
Delivery Attempts
Courier partners will typically make multiple delivery attempts.
Please ensure that your phone number and shipping address are accurate to avoid delays.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
Free shipping promotions may be available during special campaigns.
Order Modifications & Cancellations
Orders can only be modified or cancelled before dispatch.
Once an order has been shipped, it cannot be cancelled or modified.
Delayed Deliveries
While we work hard to deliver every order on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier operational delays
- Remote delivery locations
- Circumstances beyond our control
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with your Order ID and clear photos/videos for assistance.
Need Help?
For any order or shipping-related queries, please contact our customer support team via Email or WhatsApp.
Aznus
Wear Your Passion.